Customer Service Representative - Entry Level

Alexandria, VA
Full Time
Entry Level

We’re looking for enthusiastic, goal-oriented individuals who thrive in a high-energy, competitive environment! As one of the region’s leading promotional marketing firms, we work with top-tier clients to bring their brands to life through personalized, face-to-face marketing campaigns.

Our unique, word-of-mouth approach helps build stronger customer relationships, deliver immediate results, and create memorable brand experiences. As a Customer Service Representative, you’ll be a key part of that mission—connecting with customers, answering questions, and driving awareness at live promotional events.

What You’ll Be Doing:

  • Represent clients at promotional events and pop-up campaigns

  • Engage with customers to provide service, education, and brand insight

  • Help customers understand current promotions, services, and offerings

  • Answer product-related questions and handle basic concerns

  • Collaborate with marketing and event teams to execute campaign strategies

  • Assist with setup and breakdown of event materials

  • Deliver a positive and personalized customer experience

What You’ll Gain Exposure To:

  • Marketing and Advertising Techniques

  • Campaign Management

  • Promotional Sales

  • Face-to-Face Customer Service

  • Leadership and Team Management

  • Recruiting and Interviewing

  • Marketing Strategy Development

What We’re Looking For:

  • Excellent communication and interpersonal skills

  • Positive attitude and strong work ethic

  • Team player with leadership potential

  • Self-motivated and solution-oriented

  • Career-minded and eager to learn

  • Comfortable in fast-paced, people-first environments

  • Available to start within two weeks

No prior experience required – full training provided. Ideal for recent college grads or individuals looking to start a career in customer service, marketing, or events.

Perks & Benefits:

  • Fun, upbeat, and supportive team atmosphere

  • Advancement opportunities into leadership & management roles

  • Optional travel for events and conferences

  • Merit-based compensation

  • Hands-on training and professional development

  • Unlimited career growth potential

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